Bateman Bicycle Company–913 Bathurst St

Some a**hole bent the rear wheel of my single speed a couple of weeks ago. While in general I am not a supporter of the death penalty I have pondered it’s appropriateness for bike vandals. After discussion with my son I have decided that perhaps the death penalty is not apt (although deserving). Instead I have decided that public flogging is the way to go.

However, that is not the purpose of this posting. Although if you support flogging let me know. I’m thinking of fundraising for a flogging post to be established somewhere in the city…

So I went to my local bike shop, Bateman’s on Bathurst St about 2 1/2 blocks north of Bloor to see if the rim was fixable. Alas, it was too bent out of shape (much like my mood) to be repaired.

So we had to order a new rim and have a wheel built. I wanted the same 28 rim with 30 spoke wheel that I had …an Alex 28…and I wanted to re-use my Formula hub (and freewheel). I told them that my single speed was my life (my Pinarello road bike if pure pleasure but is not my daily commuter) and I hoped they could get this done soon as i didn’t know how I would exist without it.

Within minutes they flipped over my Michelin Lithium rubber and freewheel onto a loaner wheel, returned my bike to me and said they would let me know when the new wheel was built. The next week they called me to say that they couldn’t get the same rim and offered to get me a better rim for an extra $25…after about a one second pause I said yes, I think I can suffer through a better built wheel.

Next week I dropped in on a Friday at about 5:30 pm and they flipped back my tire and freewheel onto the newly built wheel and I was ready to leave in minutes.

The cost? $70 for the rim and $50 for the wheel build plus tax. No other charges and I was never without a rideable wheel the whole time.

That’s great service for a local bike shop. Other nearby shops won’t even fix a flat for drop ins and here I had my bike back on the road in no time. I was never without a ride. And, I should add, all this was done with smiles and the most friendly of attitudes.

That’s a huge thumbs up for Bateman Bicycles.

By the way, they also have a new spin class program at their ‘warehouse’ location a block away at Bathurst and Barton for reasonable rates. And if you have a friend coming to town they do bike rentals from hybrids to high class road bikes.

Their retail prices are full retail. You can get cheaper elsewhere. But a bike shop is a service business. And on the service side I’ve never done better than here.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: